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Management - Notifications

The Notifications section in the Billia Management Panel is where templates for notifications and various notification types are set up. The section is located in the Management Category to the left.

notifications

The Notifications section is divided in two - Channels and Notification templates.

Channels

The Channels indicate the notification types included in the system, as in - the visualization and path of the notification in order for the customer to receive the information necessary from the system. The difference between this type of notification system and other similar ones is that this section is with the purpose of short and simple notifications. The example below previews only two types of notifications, otherwise many more could be included, e.g. push, email, pop-up, sms, etc.

channels preview

Note: Channels are created separately as Workers and more information on this can be found here.

Available Admin actions

Control buttonDefinitionDetail
searchSearch- Search through the Notification Channels via a key word.
editEdit- Edit the Channel.
deleteDelete- Delete the Channel.
addCreate new- Create a new Channel.

Create a new Channel

Creating a new channel takes the same settings/fields like editing one. The most important thing to note here is that each channel may require different types of fields and data. For instance, the push notification has dynamic fields included, whereas the customer one - doesn't. The fields to create a new channel can also include variables.

add channel

Note: In order to be able to configure the channel here, it must be first developed as a Worker.

Field definitions

FieldDefinition
Channel name- Set the name for the channel.
Field name- Set the field name for the characteristic of the channel.
Field type- Set the type of field. Depends on what the channel needs as data.
Add new field- Click to add a new field. There is not a specific limit set to how many fields could be set.
Back- Click to go back without saving changes.
Submit- Save the channel.

Notification templates

The Notification template section represents the actual path of a specific notification. Notifications are distributed in the case of a specific event or occurrence in the system, most often regarding customers. Notification templates set up how a customer will be notified by the system for certain actions and occurrences that apply to them.

The notifications themselves need to be triggered by a specific software in order to be executed. With Billia there are multiple ways to trigger an event and an action - through Eventor, the Automator, a Worker, a Cron, etc.

notification templates preview

Available Admin actions

Control buttonDefinitionDetail
searchSearch- Search through the Notification Templates via a key word.
editEdit- Edit the Template.
deleteDelete- Delete the Template.
addCreate new- Create a new Template.

Create a new notification template

Creating a new template takes the same settings/fields like editing one. A single template can have one or more channels attached to it.

create notification template

Field definitions

FieldDefinition
Notification Template name- Set a name for the notification template. Make sure it reflects well the system action/occurrence which it will notify about.
Channel- Choose a Channel to add to the Notification template. The Channel needs to first exist in the Channels section in order to be selected from here.
Add new channel- Click to add a new field in order to be able to attach another Channel to the template.
Back- Click to go back without saving changes.
Submit- Save the template.